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US Policyholders pull back from digital claims in post-pandemic insurance world

by AIP Online Bureau | Nov 22, 2021 | Health, Intermediaries, International News, Non-Life, Pandemic, Reinsurance, Technology

“We’re seeing some customers are heading back towards saying ‘I was willing to do that during lockdown, but I want to go back to a place where I can see people and speak to them directly’,” said Zurich’s Group Chief Claims Officer...

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