Bangalore:
Digit Insurance has partnered with India’s largest ecommerce platform Flipkart, to launch a Mobile protection plan intended for people who purchase smartphones on Flipkart’s platform.
Digit insurance has designed this product keeping in mind the gap between the mobile policies currently available in the market and customer expectations. The objective is to make the insurance claim process simple for customers. Mobile protection plan is an insurance product for mobile screen damage only with pre-decided fixed benefit, a first for an insurance company to introduce in India, for smartphones.
The key feature of this product is that if a screen damage happens, customers get this pre-decided amount i.e. flat 20 per cent of the invoice value of the phone.
Key Product highlights:
Flat 20% of the invoice value of the phone
First time in India, a Zero deductible plan
Zero Depreciation – During claim, invoice value of the phone is considered & not current market value i.e. no depreciation is accounted for
No Activation – the phone is covered from the time it’s delivered, no lengthy process or app download required for activation
IMEI linked cover – the phone is covered, no matter who uses it
Worldwide coverage – Delhi, Rio, New York, no matter where the damage happens.
The process which fastens the claims process is their remote self-diagnosis process, wherein whenever a screen damage happens, customers can shoot the external damages to the phone and share it with Digit.After approval, the fixed claim amount is processed. This has proved to be working for Digit till now: 77 per cent of the claims get done through their Video/Self-diagnostics app and 94 per cent of the mobile claims have been approved within 24 hours of customers’ doing the self-inspection on their smartphones.