Acko General Insurance has partnered with Rapido – India’s largest bike taxi booking app, to launch a trip insurance program which ensures everyday rides run risk-free for commuters. 


The comprehensive cover offered by Acko kicks in the moment a ride begins and secures the captain and customer against a multitude of risks. Besides death and disability where the sum insured is up to Rs 5 lakh, this cover also includes loan protection, medical expenses reimbursement and OPD treatment. Additionally, for captains, the insurance also covers child education, helmet and mobile damage.

This collaboration weeds out worries from the commuters’ journey by providing them with an insurance cover for the duration of the ride. Moreover, the insurance cover is extended to Rapido captains as well.
On booking a ride, Rapido customers and captains are instantly issued an insurance policy, against which a claim can be made directly via the Rapido app. The deep tech integration of both these companies reduces the time taken to process a claim and also eliminates the tedious process that accompanies the filing of a conventional claim.


Commenting on the initiative, Pavan G, Co-founder at Rapido said, “An insured journey, certainly aids in smoothening stress lines and assures relaxed travel. It is also of great value to our captains that include part-timers, students and retired individuals. With this tie-up, Rapido intends to provide a seamless and hassle-free experience to its customers and captains when they are on the go.”


Varun Dua, CEO of ACKO General Insurance, stated, “Shared mobility is expanding rapidly in the country as it is more affordable, accessible and convenient. Through an exhaustive insurance offering for Rapido customers and captains, Acko adds to the convenience and makes it a worry-free ride.”
With 3 lakh captains on board, a customer base of more than 20 lakh and running over 1,00,000+ daily rides across 25+ cities in India,