by AIP Online Bureau | Mar 15, 2025 | Eco/Invest/Demography, Indian News, Risk Management, Technology
The technological transformation of NCH with artificial intelligence (AI) tools has led to a significant increase in its call-handling capacity. The number of calls received by NCH has grown nearly tenfold from 14,795 calls in January 2015, Consumer Affairs Secretary...
by AIP Online Bureau | Jun 6, 2023 | Banking & Bancassurance, Indian News, Regulation
It has also recommended setting up of a regulated entities(REs) – agnostic common portal for lodging complaints, so that the customers of any RE can lodge complaints on a single platform. Mumbai: A panel set up by the RBI to examine and review the state of...
