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Customer data with account aggregators completely safe in India: Sitharaman

Customer data with account aggregators completely safe in India: Sitharaman

by AIP Online Bureau | Nov 23, 2023 | Banking & Bancassurance, Eco/Invest/Demography, Indian News, Non-Life, Regulation, Risk Management, Technology

“There is a need for insurance companies to become a lot more tech-ready and through technology, but because insurance is such a sentimental matter. You still need a human interface. Insurance companies will have to adapt technology, bring in more personnel, who can...
AI regulations: Key considerations to ensure customer protection without compromising innovation

AI regulations: Key considerations to ensure customer protection without compromising innovation

by AIP Online Bureau | Sep 14, 2023 | Articles, Policy, Regulation, Risk Management, Technology

Despite the benefits AI offers to both customers and insurers, however, there are concerns around privacy and the risk of potential discrimination, as well as the lag between the pace of development of AI technologies and corresponding regulatory frameworks, cautioned...
Insurers have to provide key details of health policies separately to customers: IRDAI

Insurers have to provide key details of health policies separately to customers: IRDAI

by AIP Online Bureau | Aug 30, 2023 | Health, Indian News, Non-Life, Regulation

The separate information sheet accompanying a health insurance policy has to be also signed by the customer before policy is getting issued by the insurer Hyderabad: Further streamlining the customer friendly features in a health insurance policy, segment regulator...
Make customers’ rights charter enforceable, says RBI panel

Make customers’ rights charter enforceable, says RBI panel

by AIP Online Bureau | Jun 6, 2023 | Banking & Bancassurance, Indian News, Regulation

It has also recommended setting up of a regulated entities(REs) – agnostic common portal for lodging complaints, so that the customers of any RE can lodge complaints on a single platform. Mumbai: A panel set up by the RBI to examine and review the state of...
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