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IRDAI asks general insurers to provide `Customer Information Sheet’ to all of their retail policyholders

IRDAI asks general insurers to provide `Customer Information Sheet’ to all of their retail policyholders

by AIP Online Bureau | Jun 10, 2024 | Indian News, Non-Life, Regulation, Reinsurance

The IRDA has outlined 14 key points which have to be mentioned mandatorily in the `Customer Information Sheet’ by the general insurers with immediate effect This is a positive step towards making insurance more customer-friendly, ensuring smoother claims...

Dell discloses data breach of some customers’ names, physical addresses

by AIP Online Bureau | May 11, 2024 | Data, Risk Management, Technology

“We believe there is not a significant risk to our customers given the type of information involved. At this time, our investigation indicates limited types of customer information was accessed, including name and physical address,” the message from Dell read. New...

Taj Hotel’s data breached, around 1.5mn customers at risk

by AIP Online Bureau | Nov 23, 2023 | Data, Eco/Invest/Demography, Technology

“The perpetrator, known as ‘Dnacookies’, is requesting $5,000 for the complete dataset, encompassing addresses, membership IDs, mobile numbers, and other personally identifiable information (PII),” the reports further stated New Delhi: Around...
Customer data with account aggregators completely safe in India: Sitharaman

Customer data with account aggregators completely safe in India: Sitharaman

by AIP Online Bureau | Nov 23, 2023 | Banking & Bancassurance, Eco/Invest/Demography, Indian News, Non-Life, Regulation, Risk Management, Technology

“There is a need for insurance companies to become a lot more tech-ready and through technology, but because insurance is such a sentimental matter. You still need a human interface. Insurance companies will have to adapt technology, bring in more personnel, who can...
AI regulations: Key considerations to ensure customer protection without compromising innovation

AI regulations: Key considerations to ensure customer protection without compromising innovation

by AIP Online Bureau | Sep 14, 2023 | Articles, Policy, Regulation, Risk Management, Technology

Despite the benefits AI offers to both customers and insurers, however, there are concerns around privacy and the risk of potential discrimination, as well as the lag between the pace of development of AI technologies and corresponding regulatory frameworks, cautioned...
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