Anand Roy, MD & CEO, Star Health Insurance, said, “It is a bridge to accessible and affordable healthcare for every individual. Our vision is to remove barriers such as high hospitalization costs, logistical challenges and the stress associated with seeking care.”
Chennai: Star Health and Allied Insurance Company has become the country’s largest Home Health Care (HHC) provider by expanding its HHC initiative to 100 locations across India.
The program, launched in July 2023, now serves over 85 per cent of Star Health Insurance’s customer base, offering cashless doorstep medical care within 3 hours
with no out-of-pocket expenses.
The expansion has been facilitated through partnerships with leading healthcare providers, including Care24,Portea, Argala, Athulya and Apollo.
Anand Roy, MD & CEO, Star Health Insurance, said, “It is a bridge to accessible and affordable healthcare for every individual. Our vision is to remove barriers such as high hospitalization costs, logistical challenges and the stress associated with seeking care.”
The HHC program provides timely medical care to patients recovering from infectious diseases. Under the program, a partner doctor visits the patient’s home to assess their condition, conduct a diagnosis, and provide necessary treatment if hospitalisation is deemed unnecessary for the symptoms, with regular in-person follow-ups.
If needed, based on severity, the doctor may recommend hospitalization, though less than 1 per cent of patients have required this escalation.
Cities like Mumbai, Delhi and Pune have been proactive in the adoption of these services, with services primarily focused on treating conditions such as viral fever, dengue, enteric fever, acute gastroenteritis, and respiratory infections.
More than 15,000 patients have benefitted from Star Health Insurance’s Home Health
Care program via a combination of Home admissions as well as Home based Consultations.