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Turning Around:National Insurance back in black, records Rs 30 crore net profit in Q3FY25

by AIP Online Bureau | Feb 13, 2025 | Indian News, Non-Life | 21 comments

“This is the second consecutive quarter in this fiscal where we have posted a profit, which is a result of the strategic business initiatives by the corporate management in the recent past as per its road map towards a sustainable future in terms of growth and profitability,’’ said T Babu Paul, executive director, NIC

Kolkata: With lower expenses and higher investment income, Kolkata based National Insurance Company(NIC) has returned to black and has recorded a net profit of Rs 30 crore in third quarter ended Dec 24 compared to Rs 226 crore of losses in the year-ago period.

Armed with extensive restructuring, state owned general insurer, which has been facing many financial challenges in recent years and waiting for large capital infusion from the government, was also profitable, at Rs 80 crore, in the second quarter ended in Sept 24.

“This is the second consecutive quarter in this fiscal where we have posted a profit, which is a result of the strategic business initiatives by the corporate management in the recent past as per its road map towards a sustainable future in terms of growth and profitability,’’ said T Babu Paul, executive director, NIC.

NIC’s total gross premium had risen by almost 10 per cent year- on-year(Y-O-Y) to Rs12,851 crore in the first nine months of the current fiscal.

NIC’s investment income during the same period rose almost by 30 per cent y-o-y  to  Rs 3,173 crore.

“We have been pursuing the objective of profitable growth and is confident of ending this financial year with a growth rate in excess of 10 per cent. At the same time we are  keen to ensure that there is consistent profitable growth in key business portfolios. Maintaining the topline and the bottomline with equal impetus is a priority for the company,’’ outlined Babu.

There has also been an overall improvement in controlling the company’s underwriting losses across every portfolio that is reflecting in the financials of Q3FY25. The losses in Health and Motor Insurance have been significantly reduced through better claims management, informed Babu.

The company’s overall claims ratio dropped marginally to 99.83 in the reporting quarter from 99.85 in the same quarter of last year and consequently the combined ratio of the insurer has fallen by one per cent this fiscal.

However, the underwriting losses went up marginally to Rs 3091 crore in the Apr- Dec period of the current fiscal due to the increased intermediary commissions and brokerages.

“We have been following a very prudent and conservative approach in accepting Motor and Health business combined with the aggressive claims monitoring has helped us to reduce the incurred claim ratio (ICR) in these two portfolios contributing  over 75 per cent  of our business,’’ Babu explained.

Further elaborating some of the key improvements in the insurer’s financials, Babu highlighted its total operating expenses on net earned premium fell to 20.17 per cent in Q3FY25 compared to 21.40 per cent during the Q3FY 24.

“This has been possible primarily due to various strategic measures taken, to control the operating expenses through digital transformation and adopting AI Technology,’’ added Babu.

The insurer’s Expenses of Management(EoM) was 25.44 per cent,  significantly lower than the specified regulatory threshold of 30 per cent.

NIC has strengthened its Motor third party (TP) claims reserves in accordance with the increased trends in claim awards and appeals. The formation and stabilisation of underwriting and claims hubs have hugely impacted the insurer’s business quality and claims turn around time (TAT).

It has also repriced the  bank related affinity products like account linked personal accident covers as the overall claims experience was unsatisfactory.

The insurer has also already provided over Rs 300 crore to meet any expenses out of future wage revision of its 7000 employees during the current fiscal.

In augmenting its manpower , NIC  has added 240 officers recently and is in the process of recruiting another 250 officers and 500 clerks who should join in three months of time.

However the company will see 900 employees retiring during the year.

Transacting through big banks like State Bank of India and Bank of Baroda and a few rural regional banks, NIC has emerged as the largest insurer for PMSBY covering almost 20 crore  lives.

Health Insurance continued to be the major premium earner of the total product portfolio whereas Motor Insurance contributed the second highest in terms of premium. There has been reasonable growth in the other segments including Fire & Engineering Insurance, Marine Insurance and Miscellaneous insurance contributing to a healthy mix in portfolio distribution for the company.

21 Comments

  1. Subrat Taria
    Subrat Taria on February 14, 2025 at 2:38 am

    Great news for us.
    May God wishes our company run like this forever for growth &profitability. For this, I wish all employees to work hard for maintaining this performance

    Reply
    • Praveen Godbole
      Praveen Godbole on February 14, 2025 at 10:18 am

      Profi in third quarter is a result of increase in investment income, rather than any improvement in insurance operations. Nevertheless, it is heartening to see the company making a turnaround.

      Reply
      • SHAM KUMAR SAINI
        SHAM KUMAR SAINI on February 15, 2025 at 2:38 pm

        Very good news for a Nationalised Govt Owned Insurer to be back in Profit!

        Reply
    • Satyanarayana P
      Satyanarayana P on February 15, 2025 at 3:46 pm

      First of all, there should be limitation on compensation amount in the third party claims and there should be installments procedure in payment of compensation in third party claims. Motor vehicle act is to be amended on these aspects.
      Further, attachment of movables in insurance companies has to be dropped when company deposits amount one by one.
      Because, for example computers, chairs and tables are placed for customers purpose. when companies are working in continuous way, Attachment of movables will stop the movement of business. Any way some amendments are required to safeguard of the insurance companies which are working for public.

      Reply
      • Ramkishor sharma
        Ramkishor sharma on February 20, 2025 at 11:44 pm

        Very good news for a nationalised govt owned insurer to be back in profit! Very nice possibilities in coming financial years for all products.
        We are proud 🦚 for all categories. Thank you so much

        Reply
  2. Ripa chaudhury/Soumen chaudhury
    Ripa chaudhury/Soumen chaudhury on February 14, 2025 at 3:22 am

    Very nice possibilities in coming financial year for all products.
    We are proud 🦚 for all categories. Thank you so much
    2025-2026

    Reply
    • Ram Prakash Mishra
      Ram Prakash Mishra on February 14, 2025 at 11:30 am

      God helps honorable agent , surveyor & honorable employees of great general insurance company

      Reply
      • K Sreekumar
        K Sreekumar on February 14, 2025 at 1:42 pm

        Feel proud. Hearty Congratulations to team NIC. Wishing all success by the end of this FY 👍❤️🙏

        Reply
    • Satyanarayana P
      Satyanarayana P on February 15, 2025 at 3:54 pm

      It is very good news .Messers The National Insurance company is functioning prior to independence effectively and doing good service to the people .Thanks very much for publishing the happy news.

      Reply
  3. Mohanan K
    Mohanan K on February 14, 2025 at 4:23 am

    💪💯🖕🎉🎉🎉🎉

    Reply
  4. D.karthika
    D.karthika on February 14, 2025 at 4:40 am

    Amazing, Well Managed BABU PAUL SIR.
    BALANCED VERY WELL BOTH THE CUSTOMERS SERVICE,COMPANY SERVICE AND ABOVE ALL SETTING 300 CRORES FOR EXPECTED WAGE REVISION, foreseeing the Staff Happiness let’s me SALUTE YOU SIR.
    CONGRATULATIONS TO YOUR ENTIRE TEAM WHO MARCHED WITH GREAT DEVOTION TOWARDS SERVING THE PUBLIC.

    Reply
  5. Bikram kumar Singh.
    Bikram kumar Singh. on February 14, 2025 at 5:57 am

    Well done team National…Good going.👍👍👍

    Reply
    • Sibajyoti Bardhan
      Sibajyoti Bardhan on February 14, 2025 at 8:53 am

      Does the word “profitability” also include the withholding of compassionate ground appointments for months and years?

      Reply
  6. J b mohapatra
    J b mohapatra on February 14, 2025 at 7:07 am

    Let us hope there is a turn round at the end of current fiscal year. Kudos to Babu and his team
    J b mohapatra

    Reply
  7. DURGESH VERMA BUNTY
    DURGESH VERMA BUNTY on February 14, 2025 at 7:32 am

    Congratulations to all NIC team . 👏👏👏

    Reply
  8. SANKAR NARAYAN DATTA
    SANKAR NARAYAN DATTA on February 14, 2025 at 7:47 am

    Good

    Reply
  9. Dakshata
    Dakshata on February 14, 2025 at 7:50 am

    ❤️ you NIC. Always ahead in Customer service.

    Reply
  10. Sibajyoti Bardhan
    Sibajyoti Bardhan on February 14, 2025 at 7:55 am

    No mention of the solvency ratio at the end of Q3.

    Hope NICL will be able to avoid the proverbial Sword of Damocles.

    Reply
  11. Laxman Sonawane
    Laxman Sonawane on February 14, 2025 at 8:28 am

    Great and pleasant news for all NICians that our Company is continuously showing growth with profitability. Thanks to the Management and all the Officers and Staff for their dedicated services to the clients.
    Keep it up.
    Lots of good wishes to everybody.
    METTA.

    Reply
  12. Vipu Das
    Vipu Das on February 15, 2025 at 11:12 am

    Great news from National Insurance Co.Ltd.Really shocking that you have come to the right track

    Reply
  13. Nirmal d Sarkar
    Nirmal d Sarkar on February 16, 2025 at 1:02 am

    It is heartening to hear good news

    Congratulations 👌 corporate management effective policies bearing positive results reflecting profits in successive quarters,keep it up

    Reply

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