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Trai, DoT concur on the view to display original name of caller by default

by AIP Online Bureau | Oct 28, 2025 | Indian News, Regulation, Risk Management, Technology | 0 comments

The exercise to start CNAM service across the globe started to prevent subscribers from fraud calls and check cyber crime activities like digital arrest, financial frauds etc.

New Delhi:The telecom regulator Trai has agreed with the Department of Telecom to enable, by default, the display of the original name of the caller as per the identity used for connection to the called party, an official statement said on Tuesday.

The Telecom Regulatory Authority of India (Trai) in its recommendation to the DoT on ‘Introduction of Calling Name Presentation (CNAP) in Telecommunication Networks’ issued in February 2024, had suggested to activate the service only upon the request of subscribers to whom call is made.

The DoT, however, in its reference back to Trai had sought modification in the recommendation, saying that CNAP service shall be available by default to called party and if any subscriber (called party) does not require it then he/she may request to disable it as per procedure.

Trai “noted” DoT’s view without countering it.

The exercise to start CNAM service across the globe started to prevent subscribers from fraud calls and check cyber crime activities like digital arrest, financial frauds etc.

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