The Court has noted the concern regarding the delay in disposal of the claims cases under the Motor Vehicles Act, in the trial court or at the appellate stage.

For  effective implementation of the M.V. Amendment Act and the Rules framed thereunder, the specified trained police personnel are required to be deputed to deal with the motor accident claim cases

The chief secretary/director general of police in each and every State/Union Territory   will develop  a specialized unit  in every police station or at town level and post the trained police personnel to ensure the compliance of the provisions of the M.V. Amendment Act and the Rules, within a period of three months from the date of this order.  

The General Insurance Council and all insurance companies are directed to issue appropriate directions to follow the mandate of Section 149 of the M.V. Amendment Act   and the amended Rules  

New Delhi:

To make adjudication of motor accident claim procedures more efficient, the Supreme Court has laid down comprehensive norms for police, insurance companies and other stakeholders on how to effectively deal with such cases.

In a case titled, Gohar Mohammed Vs. UP State Road Transport Corporation and Others a bench consisting of Justices S Abdul Nazeer and J K Maheshwari of the Supreme Court, for the first time, has issued detailed directions to all stakeholders on December 15 for streamlining the procedure to adjudicate the claims under the Motor Vehicles Act without any delay.

The Court has noted the concern regarding the delay in disposal of the claims cases under the Motor Vehicles Act, in the trial court or at the appellate stage.

The Court has observed that the mandate of the provisions of the Motor Vehicles Amendment Act, Rules, and recourse as specified has not been followed by the stakeholders including Claims Tribunals working under the subordination of different High Courts.

 “In order to curb the delay on account of pendency of claim petition(s) before different Claim Tribunals within the territorial jurisdiction of different High Courts, such direction is necessary. Therefore, we deem it appropriate to exercise our power under Article 142 of the Constitution of India. It is directed that Registrar General of the High Courts shall issue appropriate orders for transferring the subsequent proceedings and records to the Claims Tribunal where the first claim petition filed by the claimant(s) is pending. It is made clear here that the parties are not required to file any transfer petition before this Court seeking order of transfer in such individual cases pending in the jurisdiction of different High Courts,” bench said in its order.

The apex court, inter alia, issued the following guidelines:

-On  receiving the intimation regarding road accident by use of a motor vehicle at public place, the Station House Officer(SHO) concerned shall take steps as per Section 159 of the M.V. Amendment Act.

– After registering the FIR (First Information Report), Investigating Officer shall take recourse as specified in the M.V. Amendment Rules, 2022 and submit the FAR(First Accident Report) within 48 hours to the Claims Tribunal. The IAR(Interim  Accident Report)  and DAR(Detailed  Accident Report) should be filed before the Claims Tribunal within the time limit subject to compliance of the provisions of the Rules.

-The registering officer is duty bound to verify the registration of the vehicle, driving license, fitness of vehicle, permit and other ancillary issues and submit the report in coordination   to the police officer before the Claims Tribunal.

-The flow chart and all other documents, as specified in the Rules, shall either be in vernacular language or in  English language, as the case may be and shall be supplied as per Rules. The Investigating Officer   shall     inform   the   victim(s)/legal representative(s),   driver(s),   owner(s),   insurance companies and other stakeholders with respect to the action taken following  the M.V. Amendment Rules and shall take steps to produce the witnesses on the date, so fixed by the Tribunal.

– For  the  purpose  to  carry  out  the  direction the distribution of police stations attaching them with  the  Claim  Tribunals is required. Therefore, distribution memo attaching the police stations to the Claim   Tribunals     shall   be   issued   by   the   Registrar General of the High Courts from time to time, if not already  issued to ensure the  compliance of the Rules.

– In view of the M.V. Amendment Act and Rules, the role of the Investigating Officer is very important.  He is required to comply with the provisions of the rules within the time limit, as prescribed therein. Therefore,  for  effective implementation of the M.V. Amendment Act and the Rules framed thereunder, the specified trained police personnel are required to be deputed to deal with the motor accident claim cases. 

-The chief secretary/director general of police in each and every State/Union Territory   will develop  a specialized unit  in every police station or at town level and post the trained police personnel to ensure the compliance of the provisions of the M.V. Amendment Act and the Rules, within a period of three months from the date of this order.

– On receiving  FAR  from the police station, the Claims   Tribunal   shall   register   such  FAR  as Miscellaneous Application.  On filing the IAR and DAR by the Investigating Officer in connection with the said FAR, it shall be attached with the same Miscellaneous Application. The Claims Tribunal has to pass appropriate orders in the said application to carry out the purpose of Section 149 of the M.V. Amendment  Act and the Rules, as discussed above.

-The Claim Tribunals  are directed to satisfy themselves with the offer of the designated officer of the insurance company with an intent to award just and reasonable   compensation.

-After   recording such satisfaction, the settlement be recorded under Section 149(2) of the M.V. Amendment Act, subject to consent by the claimant(s). If the claimant(s) is not ready to accept the same, the date be fixed for hearing   and affording an opportunity to produce the documents and other evidence seeking enhancement, the petition be decided.  In the said event, the said enquiry  shall be limited   only   to   the   extent   of   the   enhancement   of compensation, shifting  onus on the claimant(s).

-The General Insurance Council and  all insurance companies are directed to issue appropriate directions to follow the mandate of Section 149 of the M.V. Amendment Act   and the amended Rules. The appointment of the nodal officer prescribed in Rule 24 and the designated officer prescribed in Rule 23  has to be immediately notified and modified orders be also notified time to time  to all the police stations/stakeholders. 

-If  the   claimant(s)  files  an application under Section 164 or 166 of the M.V. Amendment Act, on receiving  the   information,  the  Miscellaneous Application registered under Section 149 has to be be sent to the Claims Tribunal where the application under Section 164 or 166 is pending immediately by the Claims Tribunal.

-In case the claimant(s) or legal representative(s) of the deceased have filed separate claim petition(s) in the territorial jurisdiction of different High Courts, in the said situation, the first claim petition filed by the claimant(s)/legal representative(s) shall be maintained by the said Claims Tribunal and the subsequent claim petition(s)  shall  stand transferred   to  the   Claims Tribunal where the first claim petition was filed and pending. It is made clear that the claimant(s) are not required to apply before this Court seeking transfer of other claim petition(s) though filed in the territorial jurisdiction  of  different High Courts. The Registrar Generals of the High Courts have to take appropriate steps and pass   appropriate order  in  this regard in furtherance to the directions of this Court.

=If the claimant(s) takes recourse under Section 164 or 166 of the M.V. Amendment Act, as the case may   be,   he/they are directed to  join nodal officer/designated officer of the insurance company as respondents in the claim petition as proper party of the place of accident where the FIR has been registered by the police station. Those officers may   facilitate the Claims   Tribunal    specifying   the  recourse   as   taken under Section 149 of the M.V. Amendment Act.

– Registrar General of the High Courts, States. Legal Services Authority and State Judicial Academies are requested to sensitise all stakeholders as early as possible with respect to the provisions of Chapters XI and XII of  the  M.V. Amendment Act  and the  M.V. Amendment Rules, 2022 and to ensure the mandate of law.

-For compliance of mandate of Rule 30 of the M.V. Amendment Rules, 2022, it is directed that on disputing the liability by the insurance company, the Claims   Tribunal   shall   record   the   evidence through local commissioner and the fee and expenses of such local commissioner shall be borne by the insurance company.

-The state authorities shall  take appropriate steps   to   develop a  joint  web   portal/platform   to coordinate   and   facilitate   the   stakeholders   for   the purpose to carry out the provisions of M.V. Amendment Act and the Rules in coordination with any technical agency and be notified  to public at large.