by AIP Online Bureau | Sep 18, 2026 | Eco/Invest/Demography, Indian News, Technology
The amended rules also provide for a consumer appeal mechanism against complaint resolutions; currently, this avenue is open for issues such as bill discrepancies. The amended norms permit no more than seven days of follow-up commercial communication when a verifiable...
by AIP Online Bureau | Jul 10, 2026 | Eco/Invest/Demography, Indian News, Regulation, Technology
The regulator said that it has mandated the use of 1600 series numbers for service and transaction calls by regulated entities of banking, financial services and insurance entities regulated by RBI, SEBI, IRDAI and PFRDA to their existing customers and by government...
by AIP Online Bureau | Dec 17, 2025 | Eco/Invest/Demography, Indian News, Life, Non-Life, Policy, Regulation
TRAI’s direction requires IRDAI‑regulated firms to use 1600‑series numbers for service and transactional calls to enhance consumer trust, curb spam and prevent voice‑call fraud, an official statement said. New Delhi: The Telecom Regulatory Authority of India...
by AIP Online Bureau | Nov 19, 2025 | Eco/Invest/Demography, Indian News, Policy, Regulation, Technology
The matter of mandating last date for adoption of 1600 series by the entities in the insurance sector is under discussion with IRDAI, and will be notified subsequently, the official statement said. The structured and time-bound adoption of the 1600-series is expected...
by AIP Online Bureau | Nov 18, 2025 | Eco/Invest/Demography, Indian News, Regulation, Risk Management, Technology
Evidence from multiple Unsolicited Commercial Communications (UCC) investigations showed that the absence of predefined tagging has been routinely exploited for fraudulent and phishing activities. Absence of predefined tagging allowed unregistered or malicious URLs,...
