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National Consumer Helpline to roll out AI-based features, partners with 1,000 firms

by AIP Online Bureau | Nov 24, 2024 | Eco/Invest/Demography, Indian News, Risk Management, Technology

The technological transformation of National Consumer Helpline(NCH has led to a significant increase in its call-handling capacity. The number of calls received by NCH has grown nearly tenfold, from 14,795 calls in January 2015 to 1,41,817 calls in January 2024. This...

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