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RBI announces Rs 25k compensation to bank customers hit by digital fraud

RBI announces Rs 25k compensation to bank customers hit by digital fraud

by AIP Online Bureau | Feb 6, 2026 | Banking & Bancassurance, Eco/Invest/Demography, Indian News, Regulation, Technology

“As long as (the customers) are defrauded whether on their own accord or anyone else’s accord, no questions asked… we will compensate them as long as it is unintended,”Reserve Bank Governor Sanjay Malhotra MUMBAI: Amid growing digital fraud, the...

Banks must simplify tech to protect customers, says Kotak Mahindra Bank’s data protection chief

by AIP Online Bureau | Nov 20, 2025 | Banking & Bancassurance, Data, Eco/Invest/Demography

With the rise of AI-enabled scams and digital impersonation, he warned that banks face an increasingly complex threat landscape. Criminals no longer rely solely on direct financial theft; instead, they exploit sensitive data to pose as legitimate institutions. New...
Customers want both Gen AI efficiency and human empathy, finds new Geneva Association report

Customers want both Gen AI efficiency and human empathy, finds new Geneva Association report

by AIP Online Bureau | Nov 20, 2025 | Eco/Invest/Demography, Life, Non-Life, Regulation, Risk Management, Technology

While people welcome Gen AI’s convenience and possibilities for personalisation, they remain concerned about data privacy, accuracy, and maintaining access to human support. ZURICH: Generative AI (Gen AI) is transforming how insurance customers interact with their...

Fraudsters use customer’s mobile phone to hack Himachal co-op bank server steal Rs 11 cr

by AIP Online Bureau | May 17, 2025 | Banking & Bancassurance, Eco/Invest/Demography, Indian News, Risk Management, Technology

The fraudsters allegedly hacked the server through a mobile phone application of a customer, who holds an account at the bank’s Hatli branch in Chamba district Shimla: Fraudsters allegedly used a customer’s mobile phone to hack the Himachal Pradesh State...
RBI assures customers and investors on IndusInd Bank’s  financial health

RBI assures customers and investors on IndusInd Bank’s financial health

by AIP Online Bureau | Mar 15, 2025 | Banking & Bancassurance, Indian News, Regulation, Technology

Earlier this week, IndusInd Bank disclosed a discrepancy in accounting with an estimated impact of 2.35 per cent of the bank’s net worth. Soon after the disclosure, massive price correction in the bank’s scrip was witnessed. Mumbai: The Reserve Bank on...
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