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“Flight problems, baggage and refund issues are major complaints of air passengers”: DGCA

“Flight problems, baggage and refund issues are major complaints of air passengers”: DGCA

by AIP Online Bureau | Oct 29, 2023 | Data, Indian News, Non-Life, Regulation, Risk Management

Consumer Affairs Secretary Rohit Kumar Singh mentioned that the National Consumer Helpline has received about 10,000 complaints related to the airline sector in the last year. The report states further that the maximum number of complaints were received by Indigo (61)...

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