It was also agreed that the parties will make all efforts to ensure that the other outstanding issues, including tariff revisions, are resolved by October 31, a joint statement said
New Delhi: The Association of Healthcare Providers of India (AHPI) and the Star Health and Allied Insurance Company on Sunday said they have mutually decided to restore cashless services at AHPI member hospitals effective October 10.
It was also agreed that the parties will make all efforts to ensure that the other outstanding issues, including tariff revisions, are resolved by October 31, a joint statement said.
To prevent similar incidents in future and to protect customer interests, the AHPI will help form a group of industry leaders who will collaborate with the key insurers to reach an industry-level agreement, it said.
This decision has been taken in the interest of the patients and the policyholders to ensure that they continue to receive timely, hassle-free access to healthcare services without financial distress, it added.
Girdhar Gyani, Director General of AHPI, stated, “We are pleased that our dialogue with Star Health Insurance has resulted in this positive outcome. The restoration of cashless services will ease the burden on patients and their families, who deserve uninterrupted access to care. AHPI remains committed to working with all stakeholders to create a more patient-centric healthcare ecosystem.”
“At Star Health Insurance, our foremost priority is the well-being of our policyholders. We are glad to have resolved the issues through constructive engagement with AHPI. Restoring cashless services at member hospitals reflects our commitment to ensuring accessible, affordable, and seamless healthcare for our customers.” said Anand Roy,, managing director and Chief Executive Officer, Star Health Insurance.