Key outcomes were urgent transition to 1600-Series for Commercial Calls, regulators, discussed setting up timelines for migration to the dedicated 1600-number series for transactional and service calls in the banking, financial services, and insurance (BFSI) sectors.
New Delhi: The Telecom Regulatory Authority of India (TRAI) hosted a meeting of the Joint Committee of Regulators (JCoR) here on Tuesday to advance coordinated measures against spam, fraud, and the misuse of telecom infrastructure, according to an official release.
Representatives from RBI, SEBI, IRDAl, PFRDA and MeitY convened at TRAI headquarters, joined by officials from the Department of Telecommunications (DoT), Ministry of Home Affairs (MHA), and the National Payments Corporation of India (NPCI).
“In an increasingly digitalised world, cross-sectoral collaboration among regulators is crucial for coordinated enablement of services and protection of consumers from harm. In a digital-first economy, collaboration among financial sector regulators, digital communication regulators and security agencies becomes paramount. TRAI appreciates the swift collaboration being facilitated through JCoR in building a reliable and safer communication environment,” said TRAI Chairman, Anil Kumar Lahoti.
As per the telecom regulator, the forum focused on rolling out collaborative regulatory measures, especially in light of rising digital payment linked frauds.
Key outcomes were urgent transition to 1600-Series for commercial calls, regulators, discussed setting up timelines for migration to the dedicated 1600-number series for transactional and service calls in the banking, financial services, and insurance (BFSI) sectors.
Considering different scales of operation of entities, it was agreed that migration may be made in a phased manner based on the inputs provided by the sectoral regulators to TRAI.
As per the telecom regulator, the forum focused on rolling out collaborative regulatory measures, especially in light of rising digital payment linked frauds.