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Max Life integrates Swiss Re’s ‘Digital Health Underwriting’ solution to elevate the customer onboarding experience

by AIP Online Bureau | Nov 11, 2024 | Indian News, Life, Reinsurance, Risk Management, Technology | 0 comments

Swiss Re’s DHU solution automates technical underwriting, using advanced technology to analyze multiple stacks of medical records and lab results concurrently. By providing real-time underwriting decisions and faster turnaround times, the solution enables more accurate automated underwriting assessments, thus reducing errors

New Delhi: Max Life Insurance Company has announced a strategic partnership with Swiss Re, a global reinsurance leader, to integrate their innovative Digital Health Underwriting (DHU) solution into its digital operations.

Swiss Re’s DHU solution automates technical underwriting, using advanced technology to analyze multiple stacks of medical records and lab results concurrently. By providing real-time underwriting decisions and faster turnaround times, the solution enables more accurate automated underwriting assessments, thus reducing errors.

This collaboration significantly enhances Max Life’s underwriting capabilities and provides a seamless, faster customer onboarding experience.

Additionally, integrating DHU allows Max Life to harness and analyze extensive health data from multiple sources, which will be pivotal in refining risk assessments and policy customization. This data-driven approach will optimize Max Life’s underwriting engine, paving the way for innovative product development and personalized offerings.

Carl Christensen, Global Head L&H Solutions, Swiss Re, said “Insurers are constantly searching for ways to achieve fast, more accurate, and consistent underwriting. We look forward to continuing our work with Max Life to push digital boundaries; and replicating this first-in-market partnership across India and in other parts of Asia Pacific.”

“Powered by our risk expertise and Life Guide underwriting philosophy, Swiss Re’s Digital Health Underwriting solution is developed by underwriters for underwriters, which means that not only does it support Max Life’s underwriting processes and operational efficiency, but also the end customer experience,” he said.

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