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Civil aviation ministry’s 24×7 control room seeks to address passengers’ issues promptly
The complaints vary from flight cancellations to lost baggage to...
Delhi tribunal awards Rs 1.26 crore compensation to family of man killed in 2023 road accident
The tribunal relied on CCTV footage, which showed that the bus had...
E-commerce platforms must comply with guidelines on ‘dark patterns’: Food Minister Pralhad Joshi
E-commerce players need to submit an audit report to the department of consumer affairs. He said a joint working group will also be set up for effective implementation of the guidelines and curb this unfair trade practice. New Delhi: Union Food and Consumer Affairs...
Enable, Embed and Evolve: 3 essential phases of AI transformation in a customer-centric enterprise
“Insurance leaders need a clear strategy to unlock value and achieve AI driven transformation and achieve long-term success, one that involves not only integrating AI into their existing systems but also fostering a culture of innovation and adaptability. By doing so,...
Govt to address ecommerce dark pattern concerns with all stakeholders
Pralhad Joshi, Union Minister for Consumer Affairs After extensive stakeholder consultation, the department issued comprehensive guidelines on the prevention of dark patterns on November 30, 2023 recognising 13 prominent dark patterns in e-commerce including False...
Government to unveil Bharat Forecasting System on Monday
"We will now be able to issue more localised and accurate weather forecasts," said M Ravichandran, Secretary, Ministry of Earth Sciences, New Delhi: The government will on Monday unveil a new 'Bharat Forecasting System' that will enable the weather office to provide...
Formulating CRI guidelines key to improving software patent review: Experts
The significance of these rules grows as recent developments in the field of information and communication technology and computer science, such as advancements in artificial intelligence (AI), blockchain technology, quantum computing, cloud computing and the Internet...
Airtel approaches Jio, VIL on joint telecom initiative against fraud
``Given the recent alarming rise in phishing attempts and malicious URL-based scams targeting unsuspecting individuals, it became evident that more coordinated industry action was needed. These sophisticated fraud schemes often exploit the gaps in coordination between...
X services face longest outage due to data centre glitch
Elon Musk-led X started facing a glitch on May 22 due to data centre outage and remained down in several parts of the globe including in India on Saturday as well. New Delhi: Social media platform X services have remained down for the longest period ever with users...
Acko General Insurance penalised Rs 1 cr by IRDA for violating regulations
According to the IRDAI order, even where outsourcing is given to an intermediary, the insurer retains the responsibility for all regulatory obligations and proper due diligence and monitoring of the outsourced service provider and the services provided Hyderabad/...
Robust cybersecurity powerful technologies to determine strength of a nation Prasada
"In UP, around 10 crore Jan Dhan accounts were opened and a majority of these were citizens, who had never used banking services. A major reason behind this was higher costs. With IT integration and online transactions, the cost was brought down to Rs 50 from Rs...
RBI proposes to use biz correspondent network to tackle KYC inoperative account issues
"In order to further ease the process for the convenience of customers, the instructions regarding updation/periodic updation of KYC are being amended with the intent , inter alia, to allow BCs to facilitate in the process of KYC and KYC updation," he draft circular...