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The GenAI Revolution: Transforming insurance operations beyond automation
People need to move from asking : “Will AI take my job?” to:“Which...
CAFE III: Roadmap for technology flexibility and cleaner vehicle transition
"CAFE III regulation lays down a structured road-map with...
Health Insurance: Rising adoption, but customer experience not keeping pace
Hansa Research report, on the Indian health insurance industry, highlights a growing gap between rising health insurance adoption and customer experience, with industry net promoter score declining from 55% to 50%. Tata AIG leads the rankings, followed by ICICI...
Life Insurance:Protecting India’s rising aspirations
For India's semi-urban and rural households, life insurance is not merely a financial instrument; it is a means of preserving dignity and safeguarding aspirations. It empowers families to face adversity with greater confidence, knowing that years of hard work and...
Breaking Silos: Unlocking next growth journey
India’s insurance market is entering a new phase where distribution scale alone will no longer determine growth. As customer journeys become increasingly digital and interconnected, insurers must bring product, underwriting, technology, marketing, operations and...
War Risk Insurance: Preparing for a new Geopolitical Reality
Rising geopolitical tensions are turning war from a distant threat into a tangible business risk for Indian companies exposed to global trade, shipping and supply chains. With conventional insurance policies largely excluding war-related losses, businesses need to...
EV Transition: Plugging in new insurance solutions
India’s electric mobility revolution is moving from promise to reality, with EV sales recording strong growth across segments. As adoption accelerates, insurers must rethink traditional motor cover to address battery risks, charging infrastructure, specialised...
Big Plans: Howden charts course for IPO with multi-billion-dollar valuation
David Howden,Chief Executive Officer, Howden Like many sectors, insurance endured a sharp selloff after the debut of a ChatGPT enabled application that in this case enabled customers to compare insurance rates.While master of his own destiny when it comes to the...
China:Pushing For Real-World Training for Next-Generation Humanoid Robots
A divergence has emerged between Chinese and American firms developing embodied intelligence. In China, models are increasingly trained using data generated by humanoids in the environments in which they will be operated.In contrast, US firms are buying data and...
Health Insurance: Creating simple, adequate, and transparent solutions
Among young Indians, the study finds that financial awareness is no longer translating into protection. While over half of Gen Z respondents actively invest through mutual funds and SIPs, many continue to postpone purchasing personal health insurance, assuming...
India’s Renewable Energy Sector:Need to invest in climate resilience
The report by Zurich Kotak General Insurance and Zurich Resilience Solutions finds that nearly 90% of the planned renewable energy generation capacity across India is likely to face high or critical risk exposure, i.e. a ~15% to 30% chance of experiencing a major...
Embedded Insurance: A key differentiator for Southeast Asian device retailers
As connected devices become indispensable to everyday life across Southeast Asia, retailers are facing intensifying competition and rising customer expectations.Embedded insurance offers retailers a powerful way to differentiate themselves by making protection an...