Perspectives were also shared by financial institutions and...
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Signature Global to invest Rs380 cr on earthquake resistance technology
The 'Hysteretic Tuned Mass Dampers (HTMDs)' technology is a...
Venezuelan oil industry running on WhatsApp after cyberattack
The incident highlights just how frail the the country’s...
Home Insurance- Gaining Momentum in India’s Real Estate Market
Insurers are increasingly introducing innovative, customer-centric solutions to meet evolving consumer needs. For example, ‘pay-as-you-use’ home insurance allows coverage for specific periods, such as 10 days when homeowners are away on a trip, this can also be...
GenAI reshaping fraud prevention strategies in India- Experian Insight report
Shail Deep, Chief Operating Officer (COO), Experian EMEA & APAC The report identifies a notable shift from individual fraudsters to highly organized fraud syndicates, a trend intensified by the advent of GenAI. 85% of businesses in India agree that GenAI has...
Direct insurers to send motor claim compensation to claimants bank accounts, SC to courts and tribunals
"The general practice followed by the insurance companies, where the compensation is not disputed, is to deposit the same before the tribunal. Instead of following that process, a direction can always be issued to transfer the amount into the bank account(s) of the...
DoT WhatsApp collaborate for awareness campaign against online scam spam
Union Telecom Minister Jyotiraditya Scindia "As India advances on its path of digital transformation, ensuring the safety and security of our citizens remains a top priority. Our partnership with Meta strengthens this commitment to protect our people from fraudulent...
EPFO achieves a historic high of 21.6 million claim settlement as on March 6
At present, 96 per cent corrections are being done without any EPF office intervention, and over 99 per cent claims are received through online mode New Delhi: Retirement fund body EPFO settled a record number of 21.6 million claims through the autonomous process in...
Avoid calling customers repeatedly to submit KYC docs Malhotra
Other areas where the banks need to focus on from a customer service perspective are misselling, digital frauds, and aggressive recoveries practices, said RBI Governor Sanjay Malhotra Mumbai: Reserve Bank of India (RBI) Governor Sanjay Malhotra on Monday asked banks...
Digital competition law after due process Union Minister Harsh Malhotra
Speaking at the National Conference on Economics of Competition Law in the national capital, he also said the best practices with respect to digital markets in other jurisdictions like Japan, Australia, and Europe can be looked at and how they can fit into the Indian...
AI has potential to enable collusion; regulators need to adopt forward-looking approach: CCI chief
Ravneet Kaur, chairman, Competition Commission of India "Today's competitive landscape is defined by platform economies, network effects, and algorithm-driven decision-making," the CCI chief said and added that market power today is about data control, network...
BIS cracks down on e-commerce giants over non-certified products
The standards authority has issued notices to major e-commerce platforms including Amazon, Flipkart, Meesho, Myntra, and BigBasket, directing them to ensure that only BIS-certified products are listed where certification is mandatory New Delhi: The Bureau of Indian...
Govt setting up ecosystem to resolve consumer complaints at pre-litigation stage: Secretary
The technological transformation of NCH with artificial intelligence (AI) tools has led to a significant increase in its call-handling capacity. The number of calls received by NCH has grown nearly tenfold from 14,795 calls in January 2015, Consumer Affairs Secretary...