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Uneasy,pessimistic,and concerned:Deloitte Millennial Survey

-Millennials and Gen Z show less loyalty to and less confidence in business.
-Distrustful of companies’ motivation and ethics, respondents call for business leaders to positively impact the broader world.
-As loyalty levels retreat, diversity and flexibility are keys to retention as gig economy expands.
-Millennials and Gen Z feel unprepared for Industry 4.0 changes—want business to help them develop skills needed to succeed.

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Preserving Rare Books

Rare books are collectible items which can carry hefty price tags. As more than 100 countries around the world prepare to celebrate World Book Day,the risks associated with collections of valuable books can be managed and transferred

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Chatbots can change the customer service business

From the enterprise point of view, chatbots are relatively much cheaper than mobile apps, and are adaptable for various messaging platforms. Today, the cost-effectiveness of customer service is measured in terms of the ability to reduce the number of customer calls and average handling time, while in case of chatbots, the additional cost of handling more conversations and higher handling time is negligible.

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