“We believe industries in India such as BFSI, Retail, Telecom, e-commerce etc. will benefit from these features to seamlessly automate tasks by providing a superior customer and agent experience,” said Viswanath Ramaswamy, Vice President, Technology, IBM Technology Sales, IBM India / South Asia.
“One critical challenge facing nearly every business today is the need to better communicate with their customers and employees across all channels,” said Daniel Hernandez, General Manager of Data and AI, IBM. “We’re continuously delivering new innovations in natural language processing, automation and advancing responsible AI, and building a strong, open ecosystem with partners like IntelePeer to help businesses transform customer care with Watson Assistant.”
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Cleanliness survey for villages across India launched
Minister of State in the Jal Shakti Ministry Prahlad Singh Patel, who presided over the e-launch of Swachh Survekshan Grameen, 2021 under phase two of Swachh Bharat Mission (Grameen), said India achieved the massive challenge of declaring all villages open-defecation free in a mission mode in five years. Phase two of Swachh Bharat Mission (Grameen) aims at achieving the goal of comprehensive cleanliness by addressing open-defecation free sustainability and solid and liquid waste management issues, he said.
U.S. FDA to ask for more time before deciding on Juul e-cigarettes -WSJ
The agency said last month it received applications from over 500 companies covering more than 6.5 million tobacco products. E-cigarettes have operated in a regulatory gray area for years. The products, which vaporize a nicotine-laced liquid, have been available in the United States since at least 2007, but the FDA did not formally get jurisdiction over the industry until May 2016.
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