The two waves of the deadly viral infection so far have bled the general insurance industry to the tune of around Rs 27,000 crore as over 2 million customers have made industry-wide claims till early July, according to Roopam Asthana, managing director and chief executive of the mid-scale non-life player Liberty General Insurance.

Of this, the whole of FY’21 saw only about claims worth Rs 14,500 crore from around 9.8 lakh customers. As against this, the first three months of FY’22 alone have seen close to 12 lakh customers seeking over Rs 13,000 crore in refunds or cashless hospitlisation, he said and added that this is only from the second wave and no one knows what is in store for the industry as the world is fearing a third wave.