Consumer Affairs Dept urges online platforms to refrain from adopting ‘dark patterns’ that harm consumer interest

by | Jul 2, 2023 | Eco/Invest/Demography, Indian News, Policy, Regulation, Risk Management, Technology

“It is pertinent to note that dark patterns involve using a design and choice architecture to trick, coerce or influence consumers to make choices not in their best interest. Engaging in such deceptive and manipulative conduct by using dark patterns in online...